Privacy Policy
Your privacy matters to us. This comprehensive policy explains how Minara Thread collects, uses, and protects your personal information when you use our expense tracking platform.
Information We Collect
At Minara Thread, we collect information that helps us provide you with personalized expense tracking services. When you create an account, we gather basic details like your name, email address, and contact information. This foundational data enables us to establish your profile and communicate important updates about your account.
Financial Data Collection
Your financial information forms the core of our service. We collect transaction details, expense categories, payment methods, and spending patterns you input into our platform. This data remains encrypted and is used exclusively to generate insights about your financial habits and help you make informed decisions.
Account credentials and profile information including name, email, and phone number
Transaction data, expense records, and financial categorization preferences
Device information, IP addresses, and usage analytics for service optimization
Communication preferences and customer support interactions
How We Use Your Information
Every piece of information we collect serves a specific purpose in enhancing your experience with Minara Thread. We use your data to provide core expense tracking functionality, generate personalized financial insights, and improve our platform's performance based on user behavior patterns.
Primary Usage Purposes
Your financial data enables us to categorize expenses automatically, identify spending trends, and provide budget recommendations tailored to your lifestyle. We also use aggregated, anonymized data to enhance our algorithms and develop new features that benefit all users.
Communication data helps us send you relevant updates, security alerts, and educational content about personal finance management. We never use your information for purposes beyond what's necessary to operate and improve our expense tracking services.
Data Storage and Security
We implement industry-standard security measures to protect your sensitive financial information. All data is encrypted both in transit and at rest using AES-256 encryption protocols. Our servers are hosted in secure facilities with multiple layers of physical and digital protection.
| Security Measure | Implementation | Purpose |
|---|---|---|
| End-to-End Encryption | AES-256 encryption for all data transmission | Protects data during transfer between devices and servers |
| Database Encryption | Encrypted storage for all financial records | Ensures data remains secure even if systems are compromised |
| Access Controls | Multi-factor authentication and role-based permissions | Limits data access to authorized personnel only |
| Regular Audits | Quarterly security assessments and vulnerability testing | Identifies and addresses potential security weaknesses |
We maintain regular backups of your data to prevent loss due to technical failures. These backups are also encrypted and stored in geographically separate locations to ensure continuity of service.
Your Privacy Rights
As a Minara Thread user, you have comprehensive control over your personal information. You can access, modify, or delete your data at any time through your account settings. We believe in transparency and provide detailed explanations of how your information is being used.
Data Access and Portability
You have the right to request a complete copy of all data we hold about you. This includes your transaction history, account information, and any derived insights. We provide this information in a structured, machine-readable format that you can easily transfer to other services if desired.
Request access to all personal data we store about you within 30 days
Correct inaccurate information or update your preferences at any time
Delete your account and all associated data permanently from our systems
Opt out of non-essential communications while maintaining core service functionality
Data Sharing and Third Parties
Minara Thread does not sell your personal information to third parties. We only share data in specific circumstances that directly benefit your use of our service or when required by law. Any data sharing is governed by strict contractual agreements that maintain the same level of protection you expect from us.
Limited Sharing Scenarios
We may share anonymized, aggregated data with financial research institutions to contribute to broader understanding of spending patterns and economic trends. This data cannot be used to identify individual users and helps improve financial services across the industry.
Service providers who help us operate our platform, such as cloud hosting services and payment processors, may have access to certain data. These partners are carefully vetted and bound by confidentiality agreements that require them to protect your information with the same rigor we do.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Active accounts maintain full data availability, while inactive accounts undergo a gradual data reduction process after 18 months of non-use.
When you delete your account, we immediately remove your personal identification information and begin a 90-day process to purge all associated financial data from our systems. Some anonymized data may be retained for regulatory compliance purposes, but this cannot be linked back to your identity.
Automatic Data Management
Our systems automatically manage data lifecycle to minimize storage of unnecessary information. Transaction data older than seven years is archived and encrypted with additional security layers. You can request early deletion of any data that exceeds your personal retention preferences.
International Data Transfers
While Minara Thread is based in Malaysia, we may transfer your data to other countries for processing and storage purposes. These transfers only occur to countries with adequate data protection laws or under specific safeguards that ensure your privacy rights remain protected regardless of location.
All international data transfers are governed by standard contractual clauses approved by data protection authorities. We maintain detailed records of these transfers and can provide information about the specific protections in place for your data upon request.
Policy Updates and Notifications
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email and prominent notices within the Minara Thread platform. Minor clarifications or administrative updates will be posted directly to this page with updated effective dates.
You have the option to review and accept updated terms or close your account if you disagree with policy changes. We encourage you to review this policy regularly to stay informed about how we protect your privacy and use your information.
Privacy Questions and Concerns
If you have questions about this privacy policy or concerns about how we handle your personal information, please don't hesitate to contact us.
Email: [email protected]
Phone: +60108831218
Address: 27, Jalan SS 14/2a, Ss 14, 47500 Subang Jaya, Selangor, Malaysia